Certified Community Transit Manager marks the greatest performance and highest efficiency in the community transportation industry; it is proof of the ability to manage a comprehensive and dynamic community transportation system.

NEPTA, in cooperation with the Massachusetts Rural Transit Assistance Program (MArtap) is offering a two-day CCTM preparatory class that will review all of the management skills (Human Resources, Operations, Transit Development, Procurement and Contracting, Financial Management) covered in the CCTM examination. 

CCTA offers a two-day training class which MArtap, co-sponsored by NEPTA, is offering for a total registration fee of $70 which includes the two-day training, exam and continental breakfast and lunch all three days. 

Michael Noel from Lazaro & Noel, LLC will be the instructor.  The two-day training will be Tuesday, September 21 and Wednesday, September 22, 2010 at Union Hall in Worcester, MA.  The exam is scheduled to begin at 9:00 am on Thursday, September 23, 2010. 

Training Outline - Preparing for the CTAA Management Certification Test

Day 1 - Tuesday, September 21          continental breakfast and lunch are included
9:30 am - 5:30 pm

Human Resource Management           Finance Management
·Personnel Policy                                  ·Funding Resources

·Substance Abuse Program                   ·Cash Management

·Performance Management                   ·Risk Management

·Team Building                                     ·Performance Measurement

·Driver Training


Day 2 - Wednesday, September 22          continental breakast and lunch are included                       
8:00 am - 5:00 pm

Operation Management                      Transit Development                     Procurement and Contracting

·ADA                                                     ·Capital Improvement                    ·Dispute Resolution

·Maintenance Management                     ·System Planning                           ·Bid Solicitation

·System Safety                                      ·Marketing and Advocacy                ·Service Contracting

·Service Design                                                                                          ·Vehicle Procurement

·Crisis Management                                                                                   ·Grant Management


Day 3
Thursday, September 23          continental breakfast and lunch to go are included
9:00 am - Noon

·EXAM


Click here for more information and for the CCTM application.

Direct link to register on-line with NEPTA.

Register today - class size is limited.