• NEPTA

COO Opportunity with Norwalk Transit District

The Chief Operating Officer has responsibility for the day-to-day management and oversight of Norwalk Transit District’s Bus Operations, Paratransit (ADA/Shuttle) departments and oversees all vehicle and facility maintenance. Responsibilities include continuing analysis of the respective departments’ operations, efficiencies and effectiveness; development of supervisory staff and monitoring of goals and performance; development of operation policies and procedures and enforcement of same; review and oversight of technology and communication systems; ensuring conformance with regulatory requirements; reviewing discipline to ensure consistency; investigating customer complaints; working cooperatively with all other Managers; and, other duties that may be assigned.

This position also serves as the District’s ADA Officer and Civil Right Officer in accordance with the approved ADA Plan.

Download the full job description below.
Chief Operating Officer Job Description
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