COO Opportunity with Norwalk Transit District

The Chief Operating Officer has responsibility for the day-to-day management and oversight of Norwalk Transit District’s Bus Operations, Paratransit (ADA/Shuttle) departments and oversees all vehicle and facility maintenance. Responsibilities include continuing analysis of the respective departments’ operations, efficiencies and effectiveness; development of supervisory staff and monitoring of goals and performance; development of operation policies and procedures and enforcement of same; review and oversight of technology and communication systems; ensuring conformance with regulatory requirements; reviewing discipline to ensure consistency; investigating customer complaints; working cooperatively with all other Managers; and, other duties that may be assigned.

This position also serves as the District’s ADA Officer and Civil Right Officer in accordance with the approved ADA Plan.

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Chief Operating Officer Job Description

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